FAQ

Have a Question? We're here to help.

How can I exchange/return my order?
Wash it. Wear it. Don't worry about it. We offer free returns, so if you're not in love after 30 days, send it back for a full refund or before 180 days to receive store credit.

You will receive a refund confirmation email once your return has been processed. We typically process refunds within 10 business days of receipt. Please note, due to current order volume, you may experience a delay in receiving your refund. We appreciate your patience.

Do I need to return my free item with the rest of my order?
Did you receive a free item with your purchase but have to return some other items? If you fall beneath the promotion threshold after returning an item, you will need to return the item product(s) as well. 
If you’d like to keep the free item but fall below the threshold, we will either deduct the cost of the free item from your refund or have you pay for the items.

Can I change/cancel an order once it has been submitted?
Unfortunately, once an order has been submitted, we are not able to make any changes or cancel it. You do have the option to return your order for a full refund of the merchandise value, excluding shipping. 

How do I care for my  products?

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You can reach us at lavjiju377@gmail.com
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